If in-patient treatment is claimed far enough in advance, in most cases the insurance company can arrange direct settlement with the medical facility. In the event that a policyholder requires hospitalization (in-patient treatment), it is advisable that they contact their insurer as soon as possible. 

An international health insurance policy will always cover you in the event of an emergency. If you cannot contact your insurer prior to being admitted to a hospital, make sure that you retain all of your original receipts and send a completed claims form to the insurance company. Your claims can be reimbursed in most major currencies including GBR, USD, EUR, and RMB.

We have a dedicated claims team that can expedite any claims applications that you have made. Contacting us or your insurance company is the easiest way to make sure that your claim is filed correctly and that a speedy reimbursement will take place. We can help advise you on the best way to make an in-patient claim, or take over the process for you. For more information about in-patient claims, or to receive a free international health insurance quote, please contact us.